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Shipping Policy

Shipping costs

Domestic shipment (Japan) - free shipping


Overseas shipment (Japan to overseas) 

Purchases up to 30,000 ¥ - delivery fee is 3,000 ¥

Purchases up to 50,000 ¥  - delivery fee is 2,000 ¥

Purchases over 50,000 ¥ - delivery fee is free. ​

Overseas customers

Notification before purchasing for overseas customers 日本以外の海外への出荷をご希望のお客様への事前告知

Except for Shipping fee, you need to pay the customs duty when you receive the item. Customs duties are the responsibility of the recipient, so please pay taxes and customs fees in accordance with the laws and regulations of the country of destination (the same applies to orders with gifts). Taxes are calculated and billed based on the item price and shipping charges stated on the Invoice (documents required to declare to customs at the time of import / export). The calculation method varies from country to country. 

For more information, please contact the customs office closest to your destination. Those who purchase will be shipped with the recognition that they have agreed to this content.

Carriers & Time delivery

Carriers キャリア

Domestic shipment (Japan) - Yamato or Sagawa 

Overseas shipment (Japan to overseas) - DHL, FEDEX or EMS

Time delivery 時間指定配達

2-3 business day 2~3営業日

Return Policy

Return deadline

If you would like to return the item, please contact us by email or store chat within one week after the item arrives. We will tell you how to return it. 商品出荷から7日以内にご連絡ください

The arrival date of the item will be based on the arrival date of the delivery company.

Shipping return

For exchanges and returns due to customer's convenience, the shipping fee will be borne by the customer.




Non-return products

However, we do not accept returns in the following cases:


・ Discounted products

・ Products that have odors, stains, or scratches on the product

・ If the condition at the time of return is significantly different from the condition at the time of delivery

・ If the product tag is lost or damaged

・ Products that have been repaired, washed, and cleaned by the customer

・ Products purchased outside this site



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